Job Interview Questions and Answers

Tag: Best answers to the job interview question

  • Why are manhole covers round?

    This question is all about creativity and imagination, with a hint of knowledge. It’s one of the Microsoft interview questions that gained popularity in the 90’s. There is no definitive answer, but there are a number of reasonable ones.

    Matter of fact:
    “Because manholes are round.” This may lead to a follow up question, “why are manholes round.”

    Practical matter:
    “Because no matter how they’re positioned, round covers cannot fall through round manholes.” This isn’t actually true, as there is a whole class of polygons with constant width and diameter, but most interviewers won’t know this, even though the original interviewers at Microsoft did know this.

    One of the reasons most cited by people who deal with manholes leads to this answer.

    “It’s easier for a single person to move them around because, unlike any other shape, they can be rolled.”

    Some answers take a little more imagination than others, but are still based in the real world.

    “Round manhole covers have no edges. If one is dislodged and a car hits it, it won’t flatten the tires.” Still, people would probably not like the results of hitting a dislodged round manhole cover.

    Some lesser used answers will lead to a more positive reaction from the interviewer:

    Cost:
    “It’s cheaper to manufacture a round manhole cover to fit a man sized round hole, than it is to manufacture a square man sized manhole cover that fits a square hole – there’s less surface area needed.” This answer has been mentioned by some engineers.

    Practicality:
    “When workers need to bring equipment, or cables, into the hole, they won’t snag on a round hole like they would on the edges of a square hole.”

    The question has become so common that it often no longer serves its purpose. The original intent was not to get a specific answer, but to see how a person arrived at and explained whatever answer they gave. That included measuring people’s willingness to answer the question. The question was designed to measure logical thinking and open mindedness, more than knowledge of trivia. So if you can explain how you arrived at the answer, almost anything is fine.

    Odd answer:
    “Heavier people may have a harder time fitting into a manhole. They can more easily, and less painfully, squeeze into round holes than square holes or other shapes with corners.”

    The question may seem silly, but avoid answering like this. “Nobody told me I’d have to crawl down manholes for an accountant job.”

  • Why were you late for the interview?

    The best answer for this question is not to have to answer it. An interviewer knows if you can’t manage to make the interview on time, you’re a big risk for being late to work, missing deadlines, and mismanaging time in general. But, if something happens that makes it impossible to be on time, be prepared to explain it well.

    Overslept:
    “The alarm clock didn’t go off. I just overslept. It usually doesn’t happen.” The next thing most interviewers will say to this is “thanks for coming…Next!!!”

    Traffic Accident:
    “There’s a huge accident on the highway, a plane actually crash landed right across all the lanes, and all the alternates routes were jammed as a result. I left on time to get here an hour early, but there was no beating this traffic.”

    Any traffic excuse better relate to very unusual circumstances. Employers don’t want to hear about heavy traffic or accidents, no matter what. But if a bridge crumbles, or there’s a fire, an earthquake, or a real disaster, then there might be an excuse. But if there is, a call ahead is in order.

    “Hello, I’m scheduled for an interview at 9AM this morning. I wonder if we can move that back to 10AM. I’m on the train, and the tracks are blocked by a stalled semi truck. Word is it’s all about 45 minutes behind schedule.”

    In such situations it may even be better, if possible, to move the interview to another day or much later time, such as afternoon when an interview was scheduled for the morning. One important element of time management is respect for the other person’s schedule. Leaving a client hanging, or being late for a sales meeting, destroys sales.

    Miscommunication in time is a decent excuse, as long as the mistake was on the interviewer’s part.

    “I have the email on my phone, you wrote that our interview is for 10AM, not 9AM. I’m sorry we got crossed up.”

    Allowing for others’ mistakes shows a positive attitude, especially in a situation in which you gain by not embarrassing the other person.

    “Darn it, I thought you said 10AM, sorry.” Watch for eye rolling after an answer like this.

    If there isn’t a good reason, something out of the ordinary, this situation can’t be spun. Don’t make up stories, apologize and hope the interview turns better.

    This answer, given on a recent interview, is a loser. “I’m always late, get used to it.”

  • Are you willing to relocate?

    Interviewers ask this question, especially if you currently live far from the new potential job, such as in a different city or state. Sometimes they ask it if you live a long commute away even in the same city. In those cases the answer is obvious – you wouldn’t interview at a job in another state if you weren’t willing to relocate. But, they may have other offices and want to know if relocation is a possibility if needed.

    The first element to this is to have already decided whether or not you’re willing to relocate. If you say yes when you’re really not willing, you’ll find yourself out of a job in a short time. You can categorize your desire into a number of levels of willing or not willing to travel, and express the answer accordingly.

    Location restrictions can be as simple as setting a maximum commute time or mileage for a company with many branches in the same city. “I want to stay in the city, but I’m willing to commute up to 30 miles.” That closes the possibility of far away branches, but leaves open the possibility of working at a few branches around the city. Your range might be larger – “I can handle up to 100 miles, even if I have to stay in a hotel but can return home on the weekends.” A larger range is better, but make sure you’re really willing to travel that far. Some people commute daily from city to city on a train or even by airplane.

    Another restriction you can place on relocation is financial. Maybe you aren’t willing to relocate for one position, but are for another that pays more. “I can’t relocate for a position like this one, it just doesn’t pay enough, but if a promotion is possible down the line, I’d relocate.” Or, maybe you can relocate with a little financial help – “If the company pays relocation costs, then yes, I can relocate out of the city.”

    You can say no for now, but leave the possibility open for the future. Express this answer in general terms.

    “Relocation isn’t an option now, but who knows what the future brings.”

    If you’re completely open, make it known in direct terms. But be sure you can really do it.

    “I’ll work wherever the job is. So if a move is needed, let me know.”

    This answer, given at a recent interview, could have come from a politician. “I’m not able to relocate, but I’m willing.”

  • What were your favorite subjects in school and why?

    Be honest as much as possible, but face it, an answer that doesn’t include something to do with your career and the job you’re seeking is a useless answer to this question. Hopefully you’re interviewing for jobs that have to do with your career, and thus with subjects you enjoy. But even if not, relate the subject to the job.

    Some tips for this answer:

    • Mention subjects directly connected with the job. For example if the job is at a bank, mention you enjoyed accounting and finance classes.
    • Mention special projects outside of school work as these show a keen interest in the subject and field. For example, maybe you won an award at a science fair, and are now an engineer.
    • Mention subjects related to the main subject or job. For example, if you’re interviewing at a consulting firm mention part time classes you took in communications, or any activity or class that had something to do with interacting with people.
    • Mention subjects or activities related to general job skills. “I’m President of our home owner’s association” shows leadership, as well as responsibility to the community, and by extension to a boss or company.

    Engineer/Math:
    “I always loved math, from the time I first learned numbers. The more advanced the classes, the more I loved the challenge, and the feeling after learning something new or solving a problem. That’s why I’m a good engineer, because for me it’s not the comfort of having the solution, but the challenge of finding it. I teach an adult education math class at the junior college as a way to keep up my skills and to help other people learn what I love.”

    Florist/Art:
    “Art was my favorite subject. I remember finger painting in preschool, and I hand made all the decorations for our senior prom in HS – they were a big hit. I volunteer as a gardener at a local retirement home – I even take care of their inside flowers and plants to help bring some beauty to the people who can’t get out.”

    Salesman/Science:
    “I was always curious about how things work, which is why I liked science so much. But I love to talk to – I was captain of the debate team in College. Sales is the perfect combination for me – psychology, knowing how people think and react, and communication, talking but also listening. They’re all important skills.”

    For some jobs, this man’s answer might be important. “Recess!” We just can’t think of any.

  • What were your responsibilities in your last position?

    With this job interview question the interviewer wants an idea of what you’ve done at a previous job as a measure of whether you can handle the responsibilities on the new job. Here are some keys to answering this question well.

    Be honest, don’t make something up for this answer. The interviewer or hiring manager may check with someone at your last job, and they may ask them about your responsibilities. You can be honest while selling your responsibilities as important – they were important to the company or they wouldn’t have had someone in the job.

    For example, if you did something as simple as bring the morning paper to the boss’ desk, here are some answers you might give.

    “I provided daily reports to my boss about the current business conditions” is technically true, but someone asking about it and hearing “he brought me the morning paper” won’t be impressed.

    A better answer is “One of the things I did was to bring the boss the paper every morning. She liked to read up on current events, so that got her day started on the right foot.”

    Be specific and positive about what you did whenever answering questions about previous positions.

    “I ran overnight reports that weren’t ever read by anyone, it was a waste of time.” Maybe it’s true, but why mention it if it was meaningless?

    “There were reports that needed babysitting every night to make sure they completed. It wasn’t glamorous work, but it was necessary. Sometimes the reports weren’t read, but if they were needed, I made sure they were run and were accurate.” The same situation, expressed that way, paints you as a dependable person who doesn’t question the boss or consider some work “beneath” you.

    Tie previous responsibilities to the new position. This shows that you understand the potential job, and have experience for it.

    “I maintained a mailing list and wrote a weekly newsletter to all our customers. It was an important part of our overall marketing and customer retention efforts. I see you have a weekly newsletter, I look forward to working on it too.”

    One job applicant seemed to not want the new job, and to not like work in general. “I started out with a lot of responsibilities, but over time I would fail so badly they’d give them to someone else. I loved that job – I ended up getting paid for doing nothing.”

  • There’s a fire, and you can only save three things. What are they?

    Short of starting a fire to see what you’d carry out with you, this is the one of the best ways the interviewer has of determining your values and priorities. It’s a similar question to “if you could choose one thing to have while stranded on a desert island, what would it be?”

    Two elements are important when answering this question in a way that reflects positively on you.

    • Items with more than monetary value
    • Explain the reason you’d save these items

    Some items are self explanatory:
    “I’d save my baby, my husband and my dog. My dog is part of the family.” Maybe something else would be more important than the family pet, but if an interviewer needs an explanation for why you’d save your baby or spouse, you might be looking for a job in the wrong place.

    Be prepared for a follow up if you mention people, like “Let’s say people and pets can make it out on their own, what things would you grab?”

    Here again, it’s best to mention items with more than just a hard dollar value.

    Heirloom:
    “My important files, a sweater, and the painting my mother gave us when we were married. It’s not worth much, and it’s not much to look at, but we always keep it in a prominent place because I loved my mother, god rest her soul.”

    Sometimes sheer practicality is the best answer.

    “Even if I could save three things, I wouldn’t. My priority is my family and myself. That’s what they say in fire safety courses, don’t worry about things, get yourself and your family out of there.” It may not stick to the spirit of the question, but with the explanation it shows preparedness and attention to expert advice.

    Some other good answers include:

    Good Health:
    “If I could save three items I’d grab my son’s medicine, his jacket, and a blanket for my wife and I.” Talk about a father thinking about the family.

    Nothing in the question suggests the fire has to be at home. For a fire at the office this answer works:

    “I’d grab my laptop, my business cards and the morning’s printed reports.”

    It’s OK to mention work items like a laptop in a home fire scenario, but unless the interviewer is a pretty callous work-a-holic they’ll consider personal things important over a 100% focus on work.

    Nobody’s sure if this guy got the job, but his answer made his hobby, or obsession, clear. “My easy chair, the big screen TV and the cable box, I don’t want to miss any games.”

  • What was your greatest professional accomplishment?

    There are a number of keys to answering this question well. Knowing the company and new job is important, so that you can choose the right accomplishment and relate it to the position. Elements include:

    • Be honest, it’s fine to spin a little, but choose a real accomplishment.
    • Provide details – what you did, how you did it, and the results.
    • Relate it to the position you’re seeking.
    • Keys interviewers like to hear – reduced expenses, increased revenue, solved a problem or multiple problems, increased the company’s reputation.
    • If there’s proof, even better, provide it.

    Even mundane accomplishments might be big ones, so keep track of what you accomplish on the job for the next job search.

    General relation to new job:
    “I was in charge of the weekly newsletter, emailed to our mailing list of 1000 users. We built the email by hand, then sent it out using our own mail server – it was really slow and didn’t allow tracking except for who opened the email. I found a service that charged only $100 per month, had automated tools that cut the build time in half, and allowed us to track clicks on specific items. Our sales went up 10% after a few months of using that service – it was well worth the money. I always keep an eye out for methods to increase results beyond a small initial cost. You can read about it in the May Business Journal, they did a case study on it, I brought a copy.”

    Online store:
    “My last company spent over $2 million dollars building their online store, and stocking it with all their products. When I started work there, our new team realized Amazon had all the same items, and a store front for a small % of each sale. It was a bottom line deal – the Amazon fee per item came out to less than the incremental maintenance costs. So we switched to Amazon – the added bonus is the system was easier so we were able to list items more quickly. Raw sales increased, profits increased, and cost decreased. That may not be the specific solution for your company, but it’s one of the options I have in mind. I emailed the Amazon merchant URL to you.”

    If the accomplishment was all you, then mention it as all you. But don’t hesitate to mention working with a group, as employers love team work.

    Some accomplishments don’t impress no matter how they’re spun. “I found a sale on baloney, and suggested to everyone at the office they should eat sandwiches to save money.” That is baloney.

  • What types of people, or qualities in people, give you trouble at work?

    This is a tricky question, even if not exactly a trick question. The interviewer uses this question to gauge a candidate’s flexibility, their ability to get along with other people. They might have seen something on the resume that leads them to believe there might be a problem, or maybe they’ve heard it from someone. Don’t worry about what triggered the question, it might just be part of the planned interview process.

    A good answer includes:

    • Assurance that you get along with people
    • A brief mention of a person or quality
    • A specific situation
    • How you handled it positively, solved it to continue a positive work environment
    • What you might have learned from the situation or person

    Taking credit:
    “I generally don’t have problems with people, but a few years ago a co-worker kept taking credit for my work and sole credit for the team’s work. I got together with this person and explained how those actions were negatively impacting everyone. It wasn’t just the credit and possible rewards, it was morale, who wants to work if someone else takes the credit? She quickly changed her behavior, and everyone was happier. I learned that giving credit where it’s due makes for a better work environment.”

    Snitch:
    “I get along with people at work, but once there was a co-worker who literally kept a book on everyone. If someone did something not by the book, he’d write it down like he was a hall monitor, then report it in writing to management. A few of us got together to speak with him, but he wouldn’t listen. Eventually he was fired, most likely because of the strife he was causing. It’s important to be a little flexible, not everyone follows all the rules at all times, but the key is whether or not they get the job done.”

    Really digging into someone’s negatives only makes you look bad. An answer like this one would make everyone hesitate before hiring you. “This jerk thought he was a hot shot because he made more money than others, and had a degree. I put him in his place more than once. I can’t stand people like that,”

    One potential employee gave an excellent answer “There are a lot of different people and personalities in a work environment. I don’t dwell on problems they cause, but rather on how they fit together to build a strong team.”

  • What animal would you be if you were an animal?

    A new trend began in the late 80’s and early 90’s to ask stranger and stranger questions. The goal is to put a potential employee off stride, thus testing their ability to think and react under pressure. This specific question also gives an interviewer insight into how a person perceives themselves. It came into use as an interview question after people like Barbara Walters made it famous in her celebrity interviews.

    Avoid animals with negative connotations such as a snake (sneaky) or hyena (untrustworthy) unless of course the job requires those qualities. A salesman may not want to be perceived as a snake, but if you’re going for a job as a repossession agent, being sneaky is a positive.

    “I blend in, and then when they’re not looking, when they least expect it, I strike, the car is mine!”

    Cuddly animals may sound nice, but it’s not something needed on a job unless it’s a nurturing job.

    Teacher:
    “Students love me because, while I know how to teach, I’m approachable and often help them solve their problems. They can talk to me like a favorite stuffed teddy bear.”

    Research into the job allows you to relate the animal to the position in question. But the best animal answers denote qualities such as strength, intelligence or leadership.

    Strength:
    “I’m a lion, I let people do their own thing but my staff knows when to stop discussing and start listening, that’s my roar.”

    Intelligence:
    “I like to consider myself a dolphin, the smartest animal. There’s no problem I can’t solve.”

    Leadership:
    “I’m the lead elephant. When something needs to be done, I trumpet the charge into action.”

    Perseverance:
    “Big jobs don’t scare me, I take them one step at a time, pecking away at them like a woodpecker until they’re finished.”

    For certain jobs, such as those requiring hard, repetitive work, other animals are more appropriate.

    “I’m like an army ant, put me to a task with the team, and nothing can stop me. I put my head down and get the job done.”

    Good animals include:

    • Tiger – Intelligent / street smart
    • Monkey – Intelligent / nimble
    • Fox – Clever, but with a hint of dishonesty
    • Lion – Regal, commanding
    • Elephant – Leader, unstoppable, great memory
    • Ant – Hard worker
    • Dolphin – Intelligent

    Generally bad animals (at least for this question) include:

    ? Snake – Sneaky and dishonest
    ? Whale – Bloated
    ? Sloth – Lazy

    One poor answer given was “I think of myself as an apple, wait, is that an animal?”

  • What are the qualities of a successful manager?

    The interviewer will probably ask this if you’re up for a management role, and even if you’re not. Management qualities apply to managing departments, projects, yourself, and even interacting with other people. Two key management qualities, at least one of which the answer should include, are leadership and vision, but management includes other important qualities:

    • Communication
    • Patience
    • Humor
    • Work Ethic
    • Honesty

    Some research on the company, as well as on some successful managers there, if possible, will help direct this answer. It’s a good idea to include examples, either from your own career or better yet from a manager who mentored you, or managed you.

    Hard Work:
    “A good manager is a good leader, they have to motivate people who work for them. I think the best motivation is a positive example. At my last job, my manager rolled up his sleeves and worked – every project included tasks for him. People respected that and worked harder.”

    Avoid negatives, such as for the last example: “A manager who sits around, or who appears to do nothing, leaves people scratching their heads and wondering why they should put in extra effort.” Who knows, maybe the interviewer, as a manager, just had a run in with an employee who accused her of being lazy. It’s best to avoid any criticism, even in a general sense.

    Patience:
    “It’s important for a manager to look ahead, to drive their group to achieving better things, or doing work in better ways. That includes understanding that even someone who isn’t pulling their weight may need some encouragement to find their niche. We had a salesman who wasn’t meeting his goals, but the dealership owner found out the guy was a good mechanic. Instead of being fired, now this guy is the garage manager.”

    Humor:
    “Sometimes things get tense in a work environment. When I first started work, our manager was a real task master. But one day with a big deadline approaching everyone was tense, and work was at a standstill. He called us into the lunch room and started a big cream pie fight. We were all laughing, and even though we couldn’t get all that whipped cream off ourselves, it was like a huge weight lifted off our shoulders, we met the deadline.”

    One of the most innovative answers reported for this question was “An excellent team.”